Existing legacy systems house a wealth of business knowledge & data of the organization. Many of the best practices and processes of the organization are embedded in these systems. Ideavate’s application maintenance & support services enable clients to maximize the value derived from their existing applications.  

Outsourcing application maintenance & support to a competent partner like Ideavate, enables clients to re-allocate valuable in-house resources to more strategic IT initiatives. Ideavate’s Global Delivery Model (onsite  - near shore - offshore) also helps clients leverage time zone differences to benefit from 24-hour workdays. This ensures that our client’s mission critical applications get the 24x7 attention that they require to function effectively. This reduces the total cost of application ownership for our clients. 

Our comprehensive application maintenance & support services span the following:
 

Corrective Maintenance :

Bug fixes and Beeper support

Adaptive Maintenance : Changes to support changing business or technical environments, and new requirements
Enhancement : Adding functionality such as a new module or new reports
Perfective Maintenance : Restructuring, revitalizing, and rewriting code for future ease of maintenance and increasing maintainability through rationalization of data and performance tuning
Production Support : Providing support to the applications in production environment